Privacy Policy

Introduction

Welcome to GRIP ("App"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our App.

Information We Collect

We collect the following personal information when you use our App:

• Phone Number — for login and account identification

• Order history
• App interaction data (such as features used and time spent)

• Device type and operating system
• App version
• Notification preferences

How We Use Your Information

We use your information to:

• Create and manage your account
• Authenticate users via phone number login
• Process and store your orders
• Send order confirmations and updates
• Send promotional offers and notifications (if enabled)
• Improve app functionality and user experience

Notifications

With your consent, we may send:

• Order updates (e.g., order confirmed, ready for pickup)
• Promotional messages and offers
• Important service-related announcements

Data Storage and Security

• Your data is securely stored on protected servers.
• We implement industry-standard security measures to prevent unauthorized access, misuse, or disclosure.
• While we strive to protect your data, no system is 100% secure.

Data Sharing

We may share your data only in the following cases:

• With service providers (e.g., hosting, notification services) to operate the App
• If required by law or legal process
• To protect our rights and prevent fraud

Data Retention

• Your phone number and account data are retained as long as your account is active.
• Order history is stored to improve your experience and for business records.
• You may request deletion of your data at any time (see Section 9).

Your Rights

You have the right to:

Account Deletion

You can request account deletion by:

• Using the "Delete Account" option in the App (if available), or
• Contacting us at: info@gripinternational.in

Children's Privacy

Our App is not intended for users under the age of 13. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Consent